Customer Experience Service Agent, 2-month contract

Reference number:
MPSH20251126
Location:
Montreal
Status:
temporary
Salary:
25.87
Schedule:
Monday to Friday, 8.30 a.m. to 4:30 p.m. onsite
Field of activity:
customer service
Education:
DEC
Language:
French
Requirements:
Excellent command of French spoken and written; Highly adaptable to different clienteles and keenly focused on customer service; Excellent interpersonal skills; Discretion and confidentiality; Good stress tolerance; Organizational skills and good priority management;
Job Summary:
Our client, a municipal organization, is looking for a Customer Experience Service Agent for a 2-month contract.

Salary: $25.87

Schedule: Monday to Friday, 8:30 a.m. to 4:30 p.m., on-site

Work location: Montreal

Responsibilities:

Greet customers or visitors, respond to inquiries and, if necessary, inform the appropriate person of a visitor's arrival;

Collect any complaints made about the Company and refer them to the appropriate manager;

Forward calls to the appropriate people and take messages, if necessary;

Ensure that general information documents are kept up to date to help reception staff in their daily tasks;

Perform tasks related to receiving, sorting, distributing, preparing, and sending mail;

Receive rent payments at the front desk (handle cash, receive Interac transfers to provide customer service)

Perform any related and similar tasks as requested by your supervisor

Available positions:
1
Contact at Excel:
Mihaela Mathe