Administrative agent

Reference number:
NJZC190123
Location:
Candiac
Status:
Permanent, full time
Salary:
22$/hour
Schedule:
7am-3:30pm
Field of activity:
Administrative support
Education:
Secondary diploma
Language:
French & english functional
Requirements:
-Excellent French (oral and written); -Functional level English; -Ability to locate projects geographically (for assignment to technicians); -Very good computer skills; -Knowledge of Quickbooks software (asset); -Relevant experience in administrative support, customer service, operations support, dispatch, etc. -Ability to grasp technical concepts; -Customer service oriented; -Dynamic, autonomous, motivated and team player.
Job Summary:
One of our clients, a company specializing in the installation and maintenance of refrigeration systems and wine cellar conservation, is looking for an Administrative Clerk for Operations.

Your duties will be as follows:
-Answer phone calls and take information for service requests (evaluation, repair, installation);
-Make sure to understand the needs of the customers and inform them from a technical point of view;
-See to the management of emails;
-Assign projects and service calls to technicians on the road;
-Follow up with customers to confirm appointments;
Follow-up with technicians;
-Manage employee schedules;
-Perform quotations and invoicing;
-Other related tasks.
Available positions:
1
Contact at Excel:
Nathalie Jetté