Postuler: Customer Service Representative (MTL)
Customer Service Representative (MTL)
- Reference number:
- MMMDY030725
- Location:
- SAINT-LAURENT
- Status:
- full time, long term
- Salary:
- 22$
- Schedule:
- 09:00 AM TO 5:00PM*
- Field of activity:
- CLOTHING
- Education:
- College diploma
- Language:
- French or english
- Requirements:
- College diploma (DEC, technical program, or equivalent)
1+ year of experience in customer service (call center experience is an asset)
Fully bilingual in French and English (spoken and written)
Excellent communication and writing skills
Strong sense of empathy, ability to simplify and resolve complex situations
Proficient with computers and digital tools
Experience in retail or e-commerce customer service is an asset
- Job Summary:
- We are currently looking for a dynamic and bilingual Customer Service Representative to join the team of one of our clients located in the Saint-Laurent
Main Responsibilities:
*Respond promptly to customer emails and chats
*Resolve issues and offer alternative solutions
*Diligently follow up on all customer cases
*Provide clear information on products, promotions, and return/exchange policies
After you complete your 2 weeks training we offer :
Flexible schedule: days, evenings, weekends
Hybrid work: 1 remote day per week
Dynamic work environment
Easily accessible location by public transit
Apply by email at mmachia@excel-personnel.ca or contact us at 514-931-4251 ext. 212, mentioning reference number MMMDY030725 and ask for MIKE
- Available positions:
- 5
- Contact at Excel:
- Mike Machia